• First Payment: In order to secure your trip, we will require a 30% payment of the total package price.
• Second payment: It is required 60 days prior to your Peru arrival date. This is the remaining package price.

• The first and second payment can be made using credit card via PayPal, which incurs no additional fees.
• We accept Visa, American Express and MasterCard.

The first and second payment can be made using wire money transfer.

Wire Transfer: When paying by wire transfer a 5% discount applies. Reservations will be hold for 3 working days until we receive the confirmation from our bank. In case we do not receive the confirmation all reservations will be cancelled.

Wire money transfer should be made directly to our bank account:

BANCO DE CRÉDITO DEL PERU
BANK: Banco de Crédito de Perú
ADDRESS: Avenida Sol Cusco – Perú
SWIFT / BIC CODE: BCP LP EPL
ACCOUNT NUMBER: 285 222 531 219 5
ACCOUNT NAME: FACEPERU TOUR OPERATOR E.I.R.LTDA

• Any cancellations or changes made by the client must be submitted in writing by the client at their earliest convenience.
• Client is responsible for any fees or charges incurred by the cancellation.
• Cancellation 90 days or more prior to the tour start date: Full refund of deposit made, minus $100 administration fee per person.
• Cancellation 45-89 days prior to the tour start date: Loss of 30% deposit
• Cancellation 44-31 days prior to the tour start date: Loss of 40% of total package price
• Cancellation 0-30 days prior to tour start date: Loss of 100% total package price
• All appropriate refunds will be made directly to your credit card or bank account, minus any fees indicated
• Change of dates after the deposit has been made: 5% plus any other additional fees that might occur.
  Substitution of clients: If any person of of the group is not able to travel, it may be possible to transfer the reserved services to another person. An administration fee of USD plus all incurred costs charged by the service providers will be required.
• AIR/FLIGHT Cancellations: All air packages and air tickets are subject to cancellation policies imposed by the airlines.

• We will make every reasonable effort to operate your tour as sold. However, we reserve the right to curtail or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary.
• None of these modifications or changes shall affect the land package price.
• We reserve the right to cancel a trip at any time for a reason that in our opinion would compromise the quality of the trip or the safety of the passengers or any other circumstances beyond our control. (Acts of God, etc) Should we need to cancel the tour (not related to situations beyond our control), we will refund your fully paid pre-payments or work with you to apply those payments to another tour.

We strongly encourage the purchase of independent travel insurance in the case of medical or other emergencies, i.e. acts of God, in order for you to have the maximum coverage, satisfaction and peace of mind possible. Any late cancellations, in regard to emergencies, will be considered on a case by case basis. We will personally work with you as best we can to either apply your payment to another tour/ time or refund a portion of your payment.  In order to obtain a quote please click HERE

• All prices shown on this web site are per person and expressed in US Dollars.
• Babies aged 0-3 travel for free when travelling with a paying adult. Cost for additional bedding, cribs and rollaways are available upon request.
• For children aged 4 – 11, the package price is based on sharing a room with adults. Prices will be confirmed or advised at the time you book.
• Once we receive your deposit, your tour package price is guaranteed and any subsequent price increases will be at our expense.

• Accommodation is specified in  our web site.
• We reserve the right to offer an alternative accommodation of a similar standard in the case the accommodation specified in our web site is overbooked or for any reason beyond our control. No changes will be made after payment.
• Important note: All accommodations within Peru will require you to show your passport and let them make a photocopy of it in order to check you in. This is a requirement for government and taxes purposes.

Certain itineraries may include activities that present challenges to or are not suitable for passengers with special needs.

We strongly recommend that guests requiring assistance be accompanied by a companion who is capable of, and totally responsible for providing assistance.

Please let us know if special assistance is required.

Special Requests:
We will make every effort to accommodate special requests, such as smoking, adjacent or connecting rooms, bed size, dietary needs or any other special request.